WatchGuard Technologies Security Camera DVR4ENTPACK User Manual

MODEL: DVR4ENTPACK  
Professional Surveillance Pack  
Digital Video Recorder with 4 Security Cameras  
‘QUICK INSTALLATION GUIDE’  
N517  
DVR  
2 x Cameras –30m Infrared range for night operation  
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Advanced MPEG4 Video Compression Technology  
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High Quality CCD Image sensor  
Multiplex Operation  
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24 x IR LED’s  
Long Recording Duration  
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420 TVL Resolution, 520 x 582 Pixels  
Intelligent Video Motion Detection Recording  
Remote Network Surveillance & Backup Functions  
Easy to operate like a VCR  
2 x Cameras –15m Infrared range for night operation  
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High Quality CCD Image sensor  
12 x IR LED’s  
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System Auto recovery after power loss (blackout)  
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420 TVL Resolution, 520 x 582 Pixels  
 
Installation  
Before installing this unit, please read through the following points:  
Do not place cords from the AC adapter where they can be pinched or stepped on.  
Do not place heavy objects on cords, or cover cords with rugs or carpet.  
Never immerse any component in water, and do not spray cleaners of solvents on the unit. Unplug  
units before cleaning. When cleaning, use a damp, lint-free cloth only.  
Do not expose the DVR or Camera’s to excessive heat, cold, or moisture  
Leave at least a 2” space between the DVR and other objects to allow air circulation around the unit.  
Service should be handled by qualified technicians.  
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5
8
WARNING  
4
Impedance  
matching not  
required with  
this camera  
package  
Please ensure you use  
the correct power  
supply for each  
component.  
DO NOT plug the 19V  
DVR Power supply into  
the cameras as this will  
damage them.  
Not used with  
this camera  
package  
Optional – Input/Output sensing  
Not used with this package  
6
Connection Guide  
1. Locate the 4 Cameras as required and connect the supplied combination DC Power and Video  
leads. (Yellow to Yellow / Red to Red)  
2. Connect the 4 x corresponding camera Video leads (Yellow) into the camera inputs at the rear of  
the DVR (Take note of the Camera input 1 – 4, as this will determine the camera channels)  
3. Connect the 4 x camera DC Power leads (RED) into the Power Split Cable  
4. Connect the Monitor Connection Cable into the BNC Monitor output on the rear of the DVR.  
5. Connect the Monitor Connection Cable into the RCA Video input on your TV/Monitor  
(TV/Monitor Not Supplied) Note: (Requires composite video input monitor - not VGA)  
6. Connect the 2Amp 19VDC Power adaptor to the DVR  
7. Connect the 12VDC Power adaptor to the Power Split Cable.  
8. Plug both Power adaptors into a 240Volt / AC Power Point and switch power point ON  
9. The Power LED at the front of the DVR should now be illuminated Red and the unit will make a  
loud beep sound.  
2
 
Quick Start up Guide  
Make sure your TV/Monitor is ON and set to the appropriate AV channel if required  
Press the Power button located on the front panel of the DVR, the LED will illuminate Green  
it takes approximately 10 to 15 seconds to boot the system.  
The images from all 4 cameras should now be displayed on your TV/Monitor  
BEFORE BEGINNING TO RECORD YOU MUST SET the DATE and TIME on your DVR.  
Setting the Date and Time  
Press “MENU” button to enter the (OSD) On Screen Display menu list.  
The default admin password is 0000.  
Enter the default password by pressing “ENTER” 4 times.  
(Users can alter the password later. Please refer to the Advanced set up guide CD)  
Use the following buttons to move the cursor for menu settings:  
“UP=,DOWN=,LEFT=,RIGHT=“  
UP  
(MENU)  
RECORD  
TIMER  
RIGHT  
LEFT  
DATE  
ADVANCE  
DOWN  
Move the cursor to “DATE” and press, ”ENTER”. The screen will show the following options  
DATE  
DATE  
12 - MAY - 2006  
D-M-Y  
16:30:00  
FORMAT  
DAYLIGHT SAVING  
ON  
3
 
Setting the Date and Time Cont…..  
Use the following buttons to set the correct Date and Time  
(DAY / MONTH / YEAR / HOUR / MIN / SEC)  
▲▼◄► “ to move the cursor.  
”, “” to choose the numbers / selections.  
“ ENTER “ to go to the submenu / to confirm the selection  
“ MENU “ to go to the menu OSD / to confirm the change / to exit the menu OSD  
IMPORTANT NOTE: Please DO NOT change the date or time on your DVR after the recording function is  
activated. The recorded data will be disordered and you will not be able to find the recorded file to backup by time  
search.  
NOTE: If users change the date or time accidentally when the recording function is activated, it’s recommended to  
clear all HDD data, and start recording again.  
Daylight Saving  
Specify whether to use daylight saving time and time period. (START / END)  
Daylight saving time can be adjusted manually.  
Enter the daylight saving menu mode to set the start time and the end time, and adjust hours of  
the daylight saving.  
DAYLIGHT SAVING  
START  
END  
4TH-SUN-OCT 01: 00: 00  
4TH-SUN-MAR  
01 : 00  
01: 00: 00  
ADJUST  
th  
NOTE: The illustrated setting means: During the daylight saving time period (start from the 4 Sunday of October,  
th  
end on the 4 Sunday of March), the DVR system time will add one hour.  
To Begin Recording  
Once you have successfully set the Date and Time, exit the OSD Menu by pressing the  
MENU “ button until you return to normal viewing.  
To begin recording check that you have images from all 4 x cameras and then press the “ REC “ button  
located at the front of the DVR.  
4
 
To Stop Recording  
In the event you wish to stop recording press the “ MENU “ button located at the front of the DVR.  
Move the cursor to “RECORD” and press, ”ENTER”.  
(MENU)  
RECORD  
TIMER  
DATE  
ADVANCE  
The screen will show the following  
RECORD  
MANUAL RECORD ENABLE  
EVENT RECORD ENABLE  
TIMER RECORD ENABLE  
OVERWRITE  
YES  
NO  
NO  
YES  
CIF  
RECORD IMG SIZE  
RECORD QUALITY  
BEST  
012  
012  
012  
FIX  
MANUAL RECORD IPS  
EVENT RECORD IPS  
TIMER RECORD IPS  
TOTAL IPS SHARE  
Select “MANUAL RECORD ENABLE” and press “ENTER”  
The screen will now show the following  
WARNING  
STOP RECORD  
ARE YOU SURE ?  
YES NO  
Move the cursor to “YES” and press “ENTER”  
The DVR will now stop recording until the REC button is pressed again  
5
 
Recording Options:  
Recording Times  
This DVR is factory set to record “CIF Best Quality” at 3 frames per second, per camera, at a  
resolution of 352 x 288 pixels. This will provide approximately 4 weeks of recording time on this  
setting. Using Video Motion Detection or reducing image quality can achieve much longer record  
times if required.  
This unit can be set up to record up to a maximum of 6.25 frames per second per camera in  
“Frame Mode, 720 x 576 pixels, High Resolution” (MJPEG Compressoin) or 25 frames per  
second per camera in “CIF Mode (Real Time),(MPEG4 Compression) 352 x 288 pixels”  
(To alter the recording method please refer to the Advanced set up guide CD)  
Recording Modes  
The DVR offers three recording modes, MANUAL RECORD, EVENT RECORD and TIMER RECORD.  
** This unit is set to “Manual Record” by the factory.  
( Please refer to the Advanced set up guide CD for details on how to change the recording mode)  
MANUAL RECORDING (continuous recording) :  
Recording is initiated by manually pressing the “REC” button, indicated by the sign “  
” on the screen.  
EVENT RECORDING (triggered by motion and external alarm) :  
When this function is activated, the recording is triggered by motion or external alarms, indicated by the  
sign " " (motion) or " " (external alarm) on the screen.  
TIMER RECORDING (scheduled time) :  
Recording is scheduled by Timer, indicated by the sign “TIMER RECORD”.  
IMPORTANT NOTE : If power is switched off accidentally or in the case of a black out, recorded video files will  
still be still stored in the HDD. The DVR will return to the original recording status after power is turned on again.  
Typical Viewing Screen  
The image below shows a typical screen shot from an installation  
System Time  
Remaining Available  
Capacity of Internal HDD  
** Overwriting View  
78.5 GB  
-OW-  
2006-MAY-12 [FRI] 16:18:43  
When the HDD is full under “-OW-”  
recording mode, the previous  
recorded data may be overwritten  
without further warning notice. Your  
DVR will clear 8GB from the oldest  
data for overwriting.  
** Under HDD  
Overwriting Mode  
Under Recording  
Unit is pre-set by factory with  
Overwriting View Switched to on.  
Channel Title  
6
 
To Play Back Captured Video Footage  
Press “  
” / “PLAY” button and the DVR will display the last recorded video.  
FAST FORWARD (F.F. ) & FAST REWIND (REW):  
You can increase the speed for fast forward and rewind on the DVR in the playback mode,  
Press “►►“ once to get 4X speed forward and press twice to get 8X speed, etc., and the  
maximum speed is 32X.  
Press “◄◄“ once to get 4X speed rewind and press twice to get 8X speed, etc., and the  
maximum speed is 32X.  
SLOW PLAYBACK:  
Press “SLOW” button to get 1/2X speed playback.  
PAUSE / IMAGE JOG:  
Press “ II “ button to pause the current image displayed on the screen.  
In the Pause mode  
Press “►► “ once to get one frame forward  
Press “◄◄ “ once to get one frame rewind  
CHANNEL SHIFT:  
Display mode:  
Press MODE “  
Full Screen Switch:  
Press “1 ” “2 ” “3 ” “4 ” buttons to show the full screen channels.  
” button to 4 channels display.  
STOP:  
Pressing “ “ button under all circumstances will return DVR to live monitoring mode  
The image below shows a typical Play-Back screen shot from an installation  
2006-MAY-12 [FRI] 16:18:43  
78.5 GB  
-OW-  
The type of  
Play-Back  
Time  
recording  
image size  
(Frame or  
CIF)  
(Time Of  
Actual  
Event)  
FRAME PLAY  
2006-MAY-12 [FRI] 15:12:32  
7
 
Searching for data using Date and Time  
You can also use the search function of the DVR to look back though stored data via date and time  
Press “SEARCH” button on the front panel of the DVR to enter the search mode.  
Then the screen will show the following options.  
SEARCH  
HDD-MASTER-1  
FULL LIST  
RECORD LIST  
SYSTEM LIST  
ALARM LIST  
MOTION LIST  
EVENT SEARCH  
TIME SEARCH  
Select “TIME SEARCH” from the menu,  
Enter the Date and Time (DAY / MONTH / YEAR / HOUR / MIN / SEC) of the event you wish to  
view using the following buttons:  
▲▼◄► “ to move the cursor.  
”, “” to choose the numbers / selections.  
“ ENTER “ to go to the submenu / to confirm the selection  
“ MENU “ to go to the menu OSD / to confirm the change / to exit the menu OSD  
Once you have entered the Date and Time move the cursor to the SELECT button and press  
“ENTER”  
The DVR will then start playing back recorded data from the selected period, use the FAST  
FORWARD / REWIND / PAUSE / SLOW PLAYBACK and CHANNEL SHIFT buttons on the unit  
to navigate through the footage as required  
To finish viewing the playback, press the stop “ ” button to return to the live display  
8
 
2
3
4
5
6
7
8
9
Operation  
12  
11  
1
10  
HDD: HDD is reading or recording  
HDD Full: HDD is full.  
ALARM: Once the alarm is triggered  
TIMER: When timer recording is turned on  
PLAY: Under playing status  
LED LIGHTS”  
1
REC: Under recording status  
Press “MENU” button to enter the main menu.  
Press “ENTER” button to confirm the setting.  
Press “SET” to change the position of the channel display.  
Press “▲▼◄►“ to select the channel which you would like to change.  
MENU”  
2
3
ENTER” / “SET”  
Press “” or “” to select the channel which You would like to show.  
Press “REC” button to activate the manual recording.  
REC”  
4
5
6
Press “SEARCH” button to enter the search menu.  
SEARCH”  
“SLOW”  
Under the playback mode, press “SLOW“ button to show slow playback.  
Press “ZOOM” button to enlarge the picture of selected channel (under the live  
mode).  
ZOOM”  
7
8
Press “  
“ button to show the 4 channel display mode.  
” / “ ”  
Press “ ” button to change the setting in the menu.  
Press “SEQ” button to activate the call monitor function and press “SEQ” button  
again to escape the call monitor mode.  
SEQ” / “ ”  
9
Press “” button to change the setting in the menu.  
Press this button to turn (On / Off) the DVR.  
10  
11  
or Power”  
(Under the recording mode, please stop recording before turning off the DVR).  
CH1 ” “CH2 ” “CH3 ” “CH4 ” Press 1 ” “2 ” “3 ” “4 ” buttons to select the channel to display  
or PLAY”  
Press “ “ to playback the recorded data.  
Press “▲▼◄►“ to move the cursor up / down / left / right.  
Under the playback mode, press “ II “ button to pause playback.  
Under the playback mode, press “ “ button to stop playback.  
Under the playback mode, press “►►“ button to fast forward.  
Under the playback mode, press “◄◄“ button to fast rewind.  
UP / PAUSE  
DOWN / STOP  
LEFT / REWIND  
RIGHT / FAST FORWARD  
12  
Press these two buttons to select live or playback sounds of the audio channels.  
Press these two buttons at the same time to enter / exit the PTZ control mode.  
SLOW & ZOOM  
& SEQ  
OPT  
OPT  
9
 
TROUBLE SHOOTING  
Please refer to the FAQ table below for easy troubleshooting. The table below describes some  
typical problems and also their solutions. Please check here and further FAQ on the included  
user manual CD before calling your DVR dealer.  
PROBLEM  
SOLUTION  
No power  
Check power cord connection.  
Confirm that there is power from the outlet.  
Press any key and then enter the password to  
exit “Key Lock” mode.  
Not working when pressing any button  
Timer record is not working  
No live video  
Check if the “TIMER RECORD ENABLE” is set  
to “YES”.  
Check the camera’s video cable and  
connections.  
Check the monitor’s video cable and  
connections.  
Confirm the camera is power supplied.  
Check the setting of the camera lens.  
Check if the HDD is installed and connected  
properly.  
No recorded video  
DVR keeps rebooting  
Make sure the power connector and HDD are  
connected closely, or change another suitable  
HDD.  
HDD detection failed  
Change another HDD for testing.  
Change another HDD cable for testing.  
Make sure HDD “Master”, “Slave” mode is  
correctly set.  
Can’t detect your USB flash drive  
Change another USB flash drive to test.  
Can’t view the DVR images over the network with Update the JAVA program  
IE web browser  
Update the firmware of the software AP  
Can’t play the recorded data on my DVR  
There must be at least 8192 images of recorded  
data for playback to work properly. If not, your  
DVR will stop the playback.  
For example, if the IPS is set to 30, the recording  
time should be at least 273 seconds (8192  
images / 30 IPS) for the playback to work  
properly.  
This guide is intended as a Quick Set Up and Basic use manual only, please refer to the  
user manual on the included CD for all other details.  
10  
 
Limited Warranty  
Cornick Pty Ltd (Seller) warrants its products to be in conformance with its own plans and specifications and to be free from  
defects in materials and workmanship under normal use and service for twelve months from the date of original purchase.  
Sellers obligation shall be limited to repairing or replacing, at its option, free of charge for materials or labor, any part which is  
proved not in compliance with Sellers specifications or proves defective in materials or workmanship under normal use and  
service. Seller shall have no obligation under this Limited Warranty or otherwise if the product is altered or improperly repaired  
or serviced by anyone other than Seller.  
For Warranty Service: Return transportation prepaid with a copy of your purchase receipt and contact details to:  
RhinoCo Technology, 9 Hannabus Place, McGraths Hill, NSW 2756 Australia.  
Seller has no obligation to attend the buyer’s location to retrieve the goods or make repairs onsite.  
There are no warranties, expressed or implied, of merchant ability, or fitness for a particular purpose or otherwise, which  
extend beyond the description on the face hereof. In no case shall seller be liable to anyone for any consequential or  
incidental damages for breach of this or any other warranty, express or implied, or upon any other basis of liability  
whatsoever, even the loss or damage is caused by its own negligence or fault.  
Seller does not represent that the products it sells may not be compromised or circumvented; that the products will prevent  
any personal injury or property loss by burglary, robbery, fire or otherwise; or that the products will in all cases provide  
adequate warning or protection. Customer understands that a properly installed and maintained alarm system or video  
surveillance system may only reduce the risk of a burglary, robbery, or fire without warning, but it is not insurance or a  
guarantee that such will not occur or that there will be no personal injury or property loss as a result.  
Consequently, seller shall have no liability for any personal injury; property damage or other loss based on a claim the  
product failed to give any warning. However, if seller is held liable, whether directly or indirectly, for any loss or damage  
arising under this limited warranty or otherwise, regard less of cause or origin, seller's maximum liability shall not in any  
case exceed the purchase price of the product, which shall be the complete and exclusive remedy against seller.  
This warranty replaces any previous warranties and is the only warranty made by the Seller on this product. No increase or  
alteration, written or verbal, of the obligations of this Limited Warranty is authorised.  
Please refer to the website (www.watchguardalarms.com.au) for a full list of trading terms.  
HELPDESK: Phone 02 4577 4708  
9am – 5pm Mon- Fri  
11  
 
PLEASE CUT OUT & RETURN THIS INFORMATION  
WITHIN 14 DAYS OF PURCHASE TO:  
RhinoCo Technology  
9 Hannabus Place  
McGraths Hill NSW 2756 Australia  
Model:DVR4ENTPACK  
Professional Surveillance Pack Warranty Card  
Name  
Address  
Suburb  
State  
Postcode  
Email  
Date of Purchase  
Invoice Number  
Daytime Phone  
Where did you purchase your DVR4ENTPACK?  
Store Location  
This information will only be used by the manufacturer and will not be sold to any third parties.  
Dear Customer,  
We appreciate your confidence in our product, and you can be certain that we will do everything possible to ensure  
that you are happy with your decision and that you have years of satisfaction from your DVR4ENTPACK.  
We take extreme care in the research, design and development of our products to ensure they meet your needs.  
Additionally, we keep in close contact with our dealers Australia wide, and should any problem occur, we will work  
closely with your local dealer to see that it is resolved quickly.  
As a leading designer and manufacturer, we are continually endeavouring to exceed the expectations of our  
customers. Furthermore, we appreciate your input regarding potential design improvements, issues regarding our  
service and support, and any other ideas you may have which could help us to serve you better.  
Please make any comments you have here:  
12  
 

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