ViewSonic Computer Monitor Q2205WB User Manual

Q2205wb  
LCD Display  
IMPORTANT: Please read this User Guide to obtain important  
information on installing and using your product in a safe manner, as  
well as registering your product for future service. Warranty information  
contained in this User Guide will describe your limited coverage from  
ViewSonic Corporation, which is also found on our web site at http://  
Regional selection box in the upper right corner of our website.  
“Antes de operar su equipo lea cuidadosamente las instrucciones en  
este manual”  
Model No. : VS12615  
 
TCO Information  
Congratulations!  
The display you have just purchased carries the TCO’03 Displays  
label. This means that your display is designed, manufactured and  
tested according to some of the strictest quality and environmental  
requirements in the world. This makes for a high performance  
product, designed with the user in focus that also minimizes the  
impact on our natural environment.  
Some of the features of the TCO’03 Display requirements:  
Ergonomics  
Good visual ergonomics and image quality in order to improve the working environment for  
the user and to reduce sight and strain problems. Important parameters are luminance, contrast,  
resolution, reflectance, colour rendition and image stability.  
Energy  
• Energy-saving mode after a certain time - beneficial both for the user and the environment  
• Electrical safety  
Emissions  
• Electromagnetic fields  
• Noise emissions  
Ecology  
• The product must be prepared for recycling and the manufacturer must have a certified  
environmental management system such as EMAS or ISO 14000  
• Restrictions on  
a. chlorinated and brominated flame retardants and polymers  
b. heavy metals such as cadmium, mercury and lead.  
The requirements included in this label have been developed by TCO Development in co-  
operation with scientists, experts, users as well as manufacturers all over the world. Since the  
end of the 1980s TCO has been involved in influencing the development of IT equipment in a  
more user-friendly direction. Our labelling system started with displays in 1992 and is now  
requested by users and IT-manufacturers all over the world.  
For more information, please visit  
Optiquest Q2205wb  
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Compliance Information  
For U.S.A.  
This device complies with part 15 of FCC Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful interference, and (2) this device must accept  
any interference received, including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This equipment generates,  
uses, and can radiate radio frequency energy, and if not installed and used in accordance with  
the instructions, may cause harmful interference to radio communications. However, there is  
no guarantee that interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which can be determined by turning  
the equipment off and on, the user is encouraged to try to correct the interference by one or  
more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Warning: You are cautioned that changes or modifications not expressly approved by the  
party responsible for compliance could void your authority to operate the equipment.  
For Canada  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
CE Conformity for European Countries  
The device complies with the EMC Directive 2004/108/EC and Low Voltage  
Directive 2006/95/EC.  
Following information is only for EU-member states:  
The mark shown to the right is in compliance with the Waste Electrical and  
Electronic Equipment Directive 2002/96/EC (WEEE).  
The mark indicates the requirement NOT to dispose the equipment as unsorted  
municipal waste, but use the return and collection systems according to local law.  
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Important Safety Instructions  
1. Read these instructions completely before using the equipment.  
2. Keep these instructions in a safe place.  
3. Heed all warnings.  
4. Follow all instructions.  
5. Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock,  
do not expose this apparatus to rain or moisture.  
6. Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in  
this guide for further instructions.  
7. Do not block any ventilation openings. Install the equipment in accordance with the  
manufacturer’s instructions.  
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other  
devices (including amplifiers) that produce heat.  
9. Do not attempt to circumvent the safety provisions of the polarized or grounding-type  
plug. A polarized plug has two blades with one wider than the other. A grounding type  
plug has two blades and a third grounding prong. The wide blade and the third prong are  
provided for your safety. If the plug does not fit into your outlet, consult an electrician for  
replacement of the outlet.  
10. Protect the power cord from being tread upon or pinched, particularly at the plug, and the  
point where if emerges from the equipment. Be sure that the power outlet is located near  
the equipment so that it is easily accessible.  
11. Only use attachments/accessories specified by the manufacturer.  
12. Use only with the cart, stand, tripod, bracket, or table specified by the  
manufacturer, or sold with the equipment. When a cart is used, use caution  
when moving the cart/equipment combination to avoid injury from tipping  
over.  
13. Unplug this equipment when it will be unused for long periods of time.  
14. Refer all servicing to qualified service personnel. Service is required when the unit has  
been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid  
is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if  
the unit does not operate normally or has been dropped.  
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Declaration of RoHS Compliance  
This product has been designed and manufactured in compliance with Directive 2002/95/EC of  
the European Parliament and the Council on restriction of the use of certain hazardous  
substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply  
with the maximum concentration values issued by the European Technical Adaptation  
Committee (TAC) as shown below:  
Substance  
Lead (Pb)  
Proposed Maximum Concentration  
Actual Concentration  
< 0.1%  
0.1%  
0.1%  
0.01%  
0.1%  
0.1%  
0.1%  
Mercury (Hg)  
Cadmium (Cd)  
< 0.1%  
< 0.01%  
6+  
< 0.1%  
Hexavalent Chromium (Cr  
)
Polybrominated biphenyls (PBB)  
< 0.1%  
Polybrominated diphenyl ethers (PBDE)  
< 0.1%  
Certain components of products as stated above are exempted under the Annex of the RoHS  
Directives as noted below:  
Examples of exempted components are:  
1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not  
specifically mentioned in the Annex of RoHS Directive.  
2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic  
ceramic parts (e.g. piezoelectronic devices).  
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or  
more lead).  
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium  
containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by  
weight.  
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Copyright Information  
Copyright © ViewSonic® Corporation, 2009. All rights reserved.  
Macintosh and Power Macintosh are registered trademarks of Apple Inc.  
Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of  
Microsoft Corporation in the United States and other countries.  
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered  
trademarks of ViewSonic Corporation.  
VESA is a registered trademark of the Video Electronics Standards Association. DPMS and  
DDC are trademarks of VESA.  
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).  
As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meets  
the ENERGY STAR® guidelines for energy efficiency.  
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or  
omissions contained herein; nor for incidental or consequential damages resulting from  
furnishing this material, or the performance or use of this product.  
In the interest of continuing product improvement, ViewSonic Corporation reserves the right  
to change product specifications without notice. Information in this document may change  
without notice.  
No part of this document may be copied, reproduced, or transmitted by any means, for any  
purpose without prior written permission from ViewSonic Corporation.  
Product Registration  
To meet your future needs, and to receive any additional product information as it becomes  
available, please register your product on the Internet at: www.viewsonic.com. The ViewSonic  
Wizard CD-ROM also provides an opportunity for you to print the registration form, which  
you may mail or fax to ViewSonic.  
For Your Records  
Product Name:  
Q2205wb  
Optiquest 22” Wide LCD Display  
VS12615  
Model Number:  
Document Number:  
Serial Number:  
Purchase Date:  
Q2205wb-1_UG_ENG Rev. 1A 04-20-09  
_________________________________  
_________________________________  
Product disposal at end of product life  
The lamp in this produce contains mercury. Please dispose of in accordance with local, state or  
federal laws.  
ViewSonic is concerned about the preservation of our environment. Please dispose of this  
product properly at the end of its useful life. For the recycling information, please refer to our  
website:  
3. Taiwan: recycle.epa.gov.tw  
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Getting Started  
Congratulations on your purchase of a ViewSonic® LCD display.  
Important! Save the original box and all packing material for future shipping needs.  
NOTE: The word “Windows” in this user guide refers to the following Microsoft operating  
systems: Windows ‘95, Windows NT, Windows ‘98, Windows 2000, Windows Me  
(Millennium), and Windows XP.  
Package Contents  
Your LCD display package includes:  
• LCD display  
• Power cord  
• D-Sub cable  
• ViewSonic Wizard CD-ROM  
• Quick Start Guide  
NOTE: The CD includes the User Guide PDF files and INF/ICM display optimization files.  
The INF file ensures compatibility with Windows operating systems, and the ICM file (Image  
Color Matching) ensures accurate on-screen colors. ViewSonic recommends that you install  
both the INF and ICM files.  
Precautions  
• Sit at least 18” from the LCD display.  
• Place the LCD display in a well ventilated  
area. Do not place anything on the LCD  
display that prevents heat dissipation.  
Avoid touching the screen. Skin oils are  
difficult to remove.  
• Ensure the area around the LCD display is  
clean and free of moisture.  
Never remove the rear cover. This LCD  
display contains high-voltage parts. You  
may be seriously injured if you touch  
them.  
• Do not place heavy objects on the LCD  
display, video cable, or power cord.  
• Avoid exposing the LCD display to direct  
sunlight or another heat source. Orient the  
LCD display away from direct sunlight to  
reduce glare.  
• If smoke, an abnormal noise, or a strange  
odor is present, immediately switch the  
LCD display off and call your dealer or  
ViewSonic. It is dangerous to continue  
using the LCD display.  
• Always handle the LCD display with care  
when moving it.  
• Do not rub or apply pressure to the LCD  
panel, as it may permanently damage the  
screen.  
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Quick Installation  
1. Connect power cord (and AC/DC  
adapter if required)  
• Wait for the CD-ROM to auto-start.  
NOTE: If the CD-ROM does not auto-  
start: double-click on the CD-ROM icon  
in the Windows Explorer, then double-  
click on viewsonic.exe.  
2. Connect video cable  
• Make sure both the LCD display and  
computer are turned OFF  
• Follow the on-screen instructions.  
• Remove rear panel covers if necessary  
5. Windows users: Set the timing mode  
(resolution and refresh rate)  
• Connect the video cable from the LCD  
display to the computer  
Example: 1680 x 1050 @ 60 Hz.  
Macintosh users: Models older than G3  
require a Macintosh adapter. Attach the  
adapter to the computer and plug the video  
For instructions on changing the  
resolution and refresh rate, see the  
graphics card’s user guide.  
cable into the adapter.  
To order a ViewSonic® Macintosh adapter,  
contact ViewSonic Customer Support.  
Installation is complete. Enjoy your new  
ViewSonic LCD display.  
To be best prepared for any future  
customer service needs: print this user  
guide and write the serial number in “For  
Your Records” on page 4. (See back of  
LCD display.)  
3. Turn ON LCD display and computer  
Turn ON the LCD display, then turn ON  
the computer. This sequence (LCD display  
before computer) is important.  
You can register your product online at the  
ViewSonic website for your region. See  
the Customer Support table in this guide.  
NOTE: Windows users may receive a  
message asking them to install the INF  
file. This is on the CD.  
The ViewSonic Wizard CD-ROM also  
provides an opportunity for you to print  
the registration form which you may mail  
or fax to ViewSonic.  
4. Insert the ViewSonic Wizard CD into  
the computer’s CD drive.  
Follow the on-screen instructions. If your  
computer does not have a CD-ROM drive,  
please refer to Customer Support page.  
DVI  
D-Sub  
AC IN  
Power Cord  
AC Outlet  
(Wall Socket)  
Computer Power Cord  
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Using the LCD Display  
Setting the Timing Mode  
Setting the timing mode is important for maximizing the quality of the screen image and  
minimizing eye strain. The timing mode consists of the resolution (example 1680 x 1050) and  
refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the  
OSD (On-screen Display) controls to adjust the screen image.  
For the best picture quality set your LCD display timing mode to:  
VESA 1680 x 1050 @ 60Hz.  
To set the Timing Mode:  
1. Set the resolution: Right-click on the Windows desktop > Properties > Settings > set the  
resolution.  
2. Set the refresh rate: See your graphic card's user guide for instructions.  
WARNING: Do not set the graphics card in your computer to exceed the maximum refresh  
rate of 75Hz; doing so may result in permanent damage to your LCD display.  
Identifying parts and controls  
1. The LED light indicates the state of working. During operation, the LED Light is bright  
green. When dormant, the LED Light is orange.  
2. The power button  
is used to identify the state of power. You can use the power button  
to control on & off.  
3. The function keys are used for adjusting all settings. When you need some adjustment, you  
can achieve the goals by pressing any of the function menus. Details for all the function  
menus are subsequently described.  
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Working with OSD Group  
You will find that the OSD is very easy to use. You can identify the function of a button  
through the corresponding icon displayed on the pop-up window of OSD. Now there are 3  
pictures, which show that a button represents different functions in different levels of the  
architecture.  
First Level  
Second Level  
Third Level  
1. Press  
button to start.  
2. Press any of the rest 4 buttons to activate the OSD menu.  
3. Press the corresponding function icon button on the pop-up window of the OSD.  
Customizing your Monitor  
The On Screen Display (OSD) system provides a full range of customizing tools to optimize  
your display.  
Important: Although you could perform comprehensive customizing, we strongly  
recommend that you use the "AUTO ADJUSTMENT" function.  
It can utilize the default values to thoroughly optimize the performance of the display. Activate  
the OSD menu.  
Select the first button on the left  
to activate the "AUTO ADJUSTMENT" function.  
In addition, we have also prepared other relatively simple methods to change the display  
modes. There are 4 modes, which include: GENERAL, MOVIE, PICTURE, GAME.  
Hot keys Introduction  
1. Auto Adjustment  
When the OSD functions are displayed, press the first button on the left  
automatically optimize the image performance.  
, and then you can  
2. Theme Mode Menu  
When the OSD functions are displayed, press the second button on the left  
to shift the  
to enter the  
mode. You may press  
and  
to make adjustments between 4 modes.  
Press or , and then you can leave automatically.  
3. Main Menu  
When the OSD functions are displayed, press the second button on the right  
main menu. And then press or to select the option.  
to enter into the option.  
or to leave.  
Press  
Press  
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Function Keys Operation  
According to the tree-like directory, you can discover the whole OSD system is like a map.  
This tree-like directory can help you to become aware of the whole system. During the whole  
process, you need to know the following actions.  
1. Activate the OSD main menu: Under the energized condition, press any function key to  
execute the function.  
2. Confirm the selection: Press the  
3. Browse the previous or next option: Press  
4. Adjust the option value: Press and  
5. Return to the higher level menu. Press  
6. Exit: Press to exit OSD menu; Or if you do not press any button, it will automatically  
disappear after 30 seconds.  
button.  
and  
to adjust the value.  
or to return to the higher level.  
.
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OSD Icon List  
Icon  
Functions  
Detail  
AUTO  
ADJUSTMENT  
• Optimize the picture performance automatically.  
• Activate the built-in color engine to enhance the  
graphic effects according to the different situations  
of the display contents  
THEME MODE  
BRIGHTNESS  
CONTRAST  
• Adjust the luminance level of the screen.  
• Adjust the contrast level of the screen.  
• Select the input signal from Analog, and Digital  
Inputs.  
INPUT SIGNAL  
SELECT  
• Factory default: Analog (VGA)  
• Select your own preference of language of OSD  
menu.  
OSD MENU  
LANGUAGE  
• Select the display ratio from Native, and Full  
Screen  
• Full Screen: adjust and enlarge the display screen  
to full screen size (16:10)  
• Native: keep the display format as the input signal  
(4:3, 5:4, etc), and enlarge the display screen to the  
maximum w/o losing any content (part of the  
screen may be blank)  
ASPECT RATIO  
• Select the setting of screen color-Cool, Warm or  
User.  
• Cool: Select the setting of screen color to be bluish  
white.  
COLOR  
TEMPERATURE  
• Warm: Select the setting of screen color to be  
reddish white.  
• Adjust the mechanical specifications regarding the  
display.(Power Saving Mode, White Balance,  
Clock, Phase, Horizontal Position, Vertical Position,  
Information)  
SYSTEM  
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• Select between Standard and Advanced power  
saving modes.  
POWER SAVING  
MODE  
• Standard: Fulfill EPA Energy Star power  
management requirement  
• Advanced: Activate monitor Life-Extension function  
WHITE BALANCE • Adjust the balance of the input signal.  
HORIZONTAL  
• Shift the screen left or right.  
POSITION  
VERTICAL  
• Shift the screen up or down.  
POSITION  
PHASE  
CLOCK  
• Adjust the monitor internal signal phase.  
• Adjust the monitor internal sampling clock rate.  
• Select turn on or turn off DDC/CI function  
• Factory default: on  
DDC/CI  
• 2 seconds after activation of this function, some of  
the menus will stimulate feature-grading effects 2  
times over.  
DEMO  
• Show the frequency, resolution, input interface and  
other operating details about this display.  
INFORMATION  
RECALL  
• Reset monitor parameters back to factory preset  
values.  
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Other Information  
Specifications  
LCD  
Type  
22” (full 22" wide viewable diagonal area),  
TFT (Thin Film Transistor), Active Matrix WSXGA+ LCD,  
0.282 mm pixel pitch  
Color Filter  
RGB vertical stripe  
Glass Surface  
Anti-Glare  
Input Signal  
Video Sync  
RGB analog (0.7/1.0 Vp-p, 75 ohms)/TMDS Digital (100ohms)  
Separate Sync  
f :24-82 kHz, f :50-75 Hz  
h
v
Compatibility  
Resolution  
PC  
Up to 1680 x 1050 Non-interlaced  
Power Macintosh up to 1680 x 1050  
1
Macintosh  
Recommended  
and supported  
1680 x 1050 @ 60 Hz  
1600 x 1200 @ 60 Hz  
1440 x 900 @ 60 Hz  
1400 x 1050 @ 60 Hz  
1360 x 768 @ 60 Hz  
1280 x 1024 @ 60 Hz  
1024 x 768 @ 60, 70, 72, 75 Hz  
800 x 600 @ 56, 60, 72, 75 Hz  
640 x 480 @ 60, 75 Hz  
720 x 400 @ 70 Hz  
Power  
Voltage  
100-240 VAC, 50-60 Hz (auto switch)  
Display area  
Full Scan  
473.76 mm (H) x 296.1 mm (V)  
18.7" (H) x 11.7" (V)  
Operating  
conditions  
Temperature  
Humidity  
+32° F to +104° F (0° C to +40° C)  
20% to 90% (non-condensing)  
To 10,000 feet  
Altitude  
Storage  
Temperature  
Humidity  
-4° F to +140° F (-20° C to +60° C)  
5% to 90% (non-condensing)  
To 40,000 feet  
conditions  
Altitude  
Dimensions  
Physical  
Physical  
509.96 mm (W) x 422.65 mm (H) x 223.18 mm (D)  
20.08" (W) x 16.64" (H) x 8.79" (D)  
Weight  
10.12 lb (4.6 kg)  
Regulations  
BSMI, CE, GS, TCO’03, UL/cUL, TUV-S/UL-AR S Mark, NOM,  
FCC-B, ICES-B, ENERGY STAR®  
Power saving  
modes  
On  
Off  
48W (Typical) (green LED)  
<1W  
®
Preset Timing Mode (pre-adjusted to VESA 1680 x 1050 @ 60 Hz)  
Warning: Do not set the graphics card in your computer to exceed these refresh rates; doing so may result in  
permanent damage to the LCD display.  
1
®
Macintosh computers older than G3 require a ViewSonic Macintosh adapter. To order an adapter, contact  
ViewSonic.  
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Troubleshooting  
No power  
• Make sure power button (or switch) is ON.  
• Make sure A/C power cord is securely connected to the LCD display.  
• Plug another electrical device (like a radio) into the power outlet to verify that the outlet is  
supplying proper voltage.  
Power is ON but no screen image  
• Make sure the video cable supplied with the LCD display is tightly secured to the video  
output port on the back of the computer. If the other end of the video cable is not attached  
permanently to the LCD display, tightly secure it to the LCD display.  
• Adjust brightness and contrast.  
• If you are using an Macintosh older than G3, you need a Macintosh adapter.  
Wrong or abnormal colors  
• If any colors (red, green, or blue) are missing, check the video cable to make sure it is  
securely connected. Loose or broken pins in the cable connector could cause an improper  
connection.  
• Connect the LCD display to another computer.  
• If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.  
Control buttons do not work  
• Press only one button at a time.  
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Customer Support  
For technical support or product service, see the table below or contact your reseller.  
NOTE: You will need the product serial number.  
T = Telephone  
F = FAX  
Country/Region  
Website  
Email  
AUS= 1800 880 818  
NZ= 0800 008 822  
Australia/New Zealand www.viewsonic.com.au  
T (Toll-Free)= 1-866-463-4775  
T (Toll)= 1-424-233-2533  
F= 1-909-468-1202  
Canada  
Europe/Middle East/  
Baltic countries/North  
Africa  
Hong Kong  
India  
T= 852 3102 2900  
T= 1800 11 9999  
T= 080 333 2131  
Korea  
Latin America  
(Argentina)  
T= 0800 666 0194  
Latin America (Brazil)  
Latin America (Chile)  
T= 0800 891 6984  
T= 800 440 303  
Latin America  
(Columbia)  
T= 01 800 915 6588  
T= 001 800 514 6518  
Latin America (Mexico) www.viewsonic.com/la/  
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS  
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16  
Latin America (Peru)  
Macau  
T= 0800 53458  
T= 853 700 303  
T= 1-800-688-6688 (English)  
T= 1-866-379-1304 (Spanish)  
F= 1-909-468-1202  
Puerto Rico & Virgin  
Islands  
Singapore/Malaysia/  
Thailand  
T= 65 6461 6044  
South Africa  
United Kingdom  
/uk/  
T(Toll-Free)=1-800-688-6688  
United States  
T (Toll)= 1-424-233-2530  
F= 1-909-468-1202  
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Cleaning the LCD Display  
• MAKE SURE THE LCD DISPLAY IS TURNED OFF.  
• NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE SCREEN OR CASE.  
To clean the screen:  
1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.  
2. If the screen still not clean, apply a small amount of non-ammonia, non-alcohol based glass  
cleaner onto a clean, soft, lint-free cloth, and wipe the screen.  
To clean the case:  
1. Use a soft, dry cloth.  
2. If the case still not clean, apply a small amount of a non-ammonia, non-alcohol based, mild  
non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.  
Disclaimer  
• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the  
LCD display screen or case. Some chemical cleaners have been reported to damage the  
screen and/or case of the LCD display.  
• ViewSonic will not be liable for damage resulting from use of any ammonia or alcohol-  
based cleaners.  
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Limited Warranty  
VIEWSONIC® LCD DISPLAY  
What the warranty covers:  
ViewSonic warrants its products to be free from defects in material and workmanship, under  
normal use, during the warranty period. If a product proves to be defective in material or  
workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace  
the product with a like product. Replacement product or parts may include remanufactured or  
refurbished parts or components.  
How long the warranty is effective:  
ViewSonic LCD displays are warranted for 1 year for all parts including the light source and 1  
year for all labor from the date of the first consumer purchase.  
Who the warranty protects:  
This warranty is valid only for the first consumer purchaser.  
What the warranty does not cover:  
1. Any product on which the serial number has been defaced, modified or removed.  
2. Damage, deterioration or malfunction resulting from:  
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized  
product modification, or failure to follow instructions supplied with the product.  
b. Any damage of the product due to shipment.  
c. Removal or installation of the product.  
d. Causes external to the product, such as electrical power fluctuations or failure.  
e. Use of supplies or parts not meeting ViewSonic’s specifications.  
f. Normal wear and tear.  
g. Any other cause which does not relate to a product defect.  
3. Any product exhibiting a condition commonly known as "image burn-in" which results  
when a static image is displayed on the product for an extended period of time.  
4. Removal, installation, one way transportation, insurance, and set-up service charges.  
How to get service:  
1. For information about receiving service under warranty, contact ViewSonic Customer Sup-  
port (Please refer to Customer Support page). You will need to provide your product's serial  
number.  
2. To obtain warranty service, you will be required to provide (a) the original dated sales slip,  
(b) your name, (c) your address, (d) a description of the problem, and (e) the serial number  
of the product.  
3. Take or ship the product freight prepaid in the original container to an authorized  
ViewSonic service center or ViewSonic.  
4. For additional information or the name of the nearest ViewSonic service center, contact  
ViewSonic.  
Limitation of implied warranties:  
There are no warranties, express or implied, which extend beyond the description contained  
herein including the implied warranty of merchantability and fitness for a particular purpose.  
4.3: ViewSonic LCD Warranty  
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Exclusion of damages:  
ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic  
shall not be liable for:  
1. Damage to other property caused by any defects in the product, damages based upon incon-  
venience, loss of use of the product, loss of time, loss of profits, loss of business opportu-  
nity, loss of goodwill, interference with business relationships, or other commercial loss,  
even if advised of the possibility of such damages.  
2. Any other damages, whether incidental, consequential or otherwise.  
3. Any claim against the customer by any other party.  
4. Repair or attempted repair by anyone not authorized by ViewSonic.  
Effect of state law:  
This warranty gives you specific legal rights, and you may also have other rights which vary  
from state to state. Some states do not allow limitations on implied warranties and/or do not  
allow the exclusion of incidental or consequential damages, so the above limitations and  
exclusions may not apply to you.  
Sales outside the U.S.A. and Canada:  
For warranty information and service on ViewSonic products sold outside of the U.S.A. and  
Canada, contact ViewSonic or your local ViewSonic dealer.  
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan  
Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.  
For users in Europe and Russia, full details of warranty provided can be found in  
4.3: ViewSonic LCD Warranty  
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Mexico Limited Warranty  
VIEWSONIC® DISPLAY PRODUCTS  
What the warranty covers:  
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during  
the warranty period. If a product proves to be defective in material or workmanship during the warranty period,  
ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts  
may include remanufactured or refurbished parts or components & accessories.  
How long the warranty is effective:  
ViewSonic LCD displays are warranted for 1 year for all parts including the light source and 1 year for all labor  
from the date of the first consumer purchase.  
Who the warranty protects:  
This warranty is valid only for the first consumer purchaser.  
What the warranty does not cover:  
1. Any product on which the serial number has been defaced, modified or removed.  
2. Damage, deterioration or malfunction resulting from:  
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product  
modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.  
b. Any damage of the product due to shipment.  
c. Causes external to the product, such as electrical power fluctuations or failure.  
d. Use of supplies or parts not meeting ViewSonic's specifications.  
e. Normal wear and tear.  
f. Any other cause which does not relate to a product defect.  
7. Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is  
displayed on the product for an extended period of time.  
8. Removal, installation, insurance, and set-up service charges.  
How to get service:  
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the  
attached Customer Support page). You will need to provide your product's serial number, so please record the  
product information in the space provided below on your purchase for your future use. Please retain your receipt  
of proof of purchase to support your warranty claim.  
For Your Records  
Product Name: ________________________________  
Document Number: ____________________________  
Purchase Date: ________________________________  
Model Number: _____________________________  
Serial Number: _____________________________  
Extended Warranty Purchase? ____________ (Y/N)  
If so, what date does warranty expire? ___________  
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)  
your address, (d) a description of the problem, and (e) the serial number of the product.  
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.  
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.  
Limitation of implied warranties:  
There are no warranties, express or implied, which extend beyond the description contained herein including the  
implied warranty of merchantability and fitness for a particular purpose.  
Exclusion of damages:  
ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable  
for:  
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of  
use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with  
business relationships, or other commercial loss, even if advised of the possibility of such damages.  
2. Any other damages, whether incidental, consequential or otherwise.  
3. Any claim against the customer by any other party.  
4. Repair or attempted repair by anyone not authorized by ViewSonic.  
4.3: ViewSonic Mexico Limited Warranty  
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Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:  
Name, address, of manufacturer and importers:  
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,  
Col. San Fernando Huixquilucan, Estado de México  
Tel: (55) 3605-1099  
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004  
Hermosillo:  
Villahermosa:  
Distribuciones y Servicios Computacionales SA de CV. Compumantenimietnos Garantizados, S.A. de C.V.  
Calle Juarez 284 local 2  
AV. GREGORIO MENDEZ #1504  
Col. Bugambilias C.P: 83140  
Tel: 01-66-22-14-9005  
COL, FLORIDA C.P. 86040  
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09  
Puebla, Pue. (Matriz):  
Veracruz, Ver.:  
RENTA Y DATOS, S.A. DE C.V. Domicilio:  
29 SUR 721 COL. LA PAZ  
CONEXION Y DESARROLLO, S.A DE C.V. Av.  
Americas # 419  
72160 PUEBLA, PUE.  
Tel: 01(52).222.891.55.77 CON 10 LINEAS  
ENTRE PINZÓN Y ALVARADO  
Fracc. Reforma C.P. 91919  
Tel: 01-22-91-00-31-67  
Chihuahua  
Cuernavaca  
Soluciones Globales en Computación  
C. Magisterio # 3321 Col. Magisterial  
Chihuahua, Chih.  
Tel: 4136954  
Compusupport de Cuernavaca SA de CV  
Francisco Leyva # 178 Col. Miguel Hidalgo  
C.P. 62040, Cuernavaca Morelos  
Tel: 01 777 3180579 / 01 777 3124014  
Distrito Federal:  
Guadalajara, Jal.:  
QPLUS, S.A. de C.V.  
Av. Coyoacán 931  
Col. Del Valle 03100, México, D.F.  
Tel: 01(52)55-50-00-27-35  
E-Mail : [email protected]  
SERVICRECE, S.A. de C.V.  
Av. Niños Héroes # 2281  
Col. Arcos Sur, Sector Juárez  
44170, Guadalajara, Jalisco  
Tel: 01(52)33-36-15-15-43  
Guerrero Acapulco  
Monterrey:  
GS Computación (Grupo Sesicomp)  
Progreso #6-A, Colo Centro  
39300 Acapulco, Guerrero  
Tel: 744-48-32627  
Global Product Services  
Mar Caribe # 1987, Esquina con Golfo Pérsico  
Fracc. Bernardo Reyes, CP 64280  
Monterrey N.L. México  
Tel: 8129-5103  
MERIDA:  
Oaxaca, Oax.:  
ELECTROSER  
CENTRO DE DISTRIBUCION Y  
SERVICIO, S.A. de C.V.  
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca  
Tel: 01(52)95-15-15-22-22  
Av Reforma No. 403Gx39 y 41  
Mérida, Yucatán, México CP97000  
Tel: (52) 999-925-1916  
Fax: 01(52)95-15-13-67-00  
Tijuana:  
FOR USA SUPPORT:  
STD  
ViewSonic Corporation  
Av Ferrocarril Sonora #3780 L-C  
Col 20 de Noviembre  
Tijuana, Mexico  
381 Brea Canyon Road, Walnut, CA. 91789 USA  
Tel: 800-688-6688 (English); 866-323-8056 (Spanish);  
Fax: 1-800-685-7276  
4.3: ViewSonic Mexico Limited Warranty  
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